We
specialize in replacement notebook batteries at minimal
cost. All of our products, designed by professional engineers, are high quality. We also sell notebook
AC/DC power adapters.
We warrant
that the products sold in our website, other than explicitly stated,
are 100% brand new and free from defects in material and workmanship.
Our detailed warrant policy is as follows:
All items if returned for whatever reasons must be accompanied by a Return Merchandise Authorization (RMA) Number, which is to be issued upon request through info@oriental-battery-express.com. Items returned without RMA# will delay the process or be ignored.
If you are not satisfied with our product(s), please contact us through info@oriental-battery-express.com to obtain a RMA Number within fifteen (15) days of purchase. And products must be returned 100% complete, including all components, original boxes and packing materials, manuals, and other accessories provided by the manufacturer. We reserve the right to charge a twenty-five percent (25%) restocking fee for NON-DEFECTIVE returns.
In returning products to us, customer must pay the return freight. Return packages by C.O.D will not be accepted.
A replacement or refund will be arranged for all defective products returned, subject to verification of defect.
If expedited delivery service is requested, we will procure the desired service from UPS on your behalf. In the event of a refund, the shipping fee is not refundable under any circumstances except if the order is cancelled before shipping.
Please ensure that returned items are the ones that you purchased from us. We are not responsible for any item sent to us that is not our product.
Three months free of charge warranty is provided for promotional items from the date of original purchase under normal and non-commercial use. Replacement items, if issued, do not restart or in any way extend the warranty period.
All items if returned for whatever reasons must be accompanied by a Return Merchandise Authorization (RMA) Number, which is to be issued upon request. Items returned without RMA# will delay the process or be ignored.
If you are not satisfied with our product(s), please contact us to obtain a RMA Number within fifteen (15) days of purchase. And products must be returned 100% complete, including all components, original boxes and packing materials, manuals, and other accessories provided by the manufacturer. We reserve the right to charge a twenty-five percent (25%) restocking fee for NON-DEFECTIVE returns.
A replacement will be arranged for all defective products returned, subject to verification of defect. However, products so returned must be 100% complete.
Refund request would be accepted ONLY when replacement items are not available.
Any product you purchased from us is guaranteed!
We warrant that the products sold in our website, other
than explicitly stated, are 100% brand new and free
from defects in material and workmanship.
Secure Shopping Guarantee Shopping with us is safe and secure. None of
our customers have ever reported fraudulent use of their
credit cards as a result of shopping with us. You can
be assured that the information you give us is confidential.
We do not sell, rent or share information of our customers
with other parties.
Any product you purchased from us is guaranteed!