Oriental Batery Express - Power Express USA Inc
Oriental Battery Express
Toll-Free: 1-877-313-7867
Manufacturer, Wholesaler and Distributor
We specialize in replacement notebook batteries at minimal cost. All of our products, designed by professional engineers, are high quality. We also sell notebook AC/DC power adapters.
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Home >> Payment and Shipping  
 

Payment information

We accept credit card payment through PayPal or PayDollar payment system. We also accept Check and Money Order.

PayPal payment system supports Visa, Mastercard, Discover, eCheck and PayPal (gain 1% off the product price).
Visa MasterCard Discover eCheck PayPal

PayDollar payment system supports credit cards including: Visa, MasterCard, America Express, Dines Club International, JCB, PPS, PayPal, Verified by Visa, MasterCard SecureCode and JCB J/Secure.
PayDollar payment system supports credit cards including: VISA, MasterCard, America Express, Dines Club International, JCB, PPS, PayPal, Verified by Visa, MasterCard SecureCode and JCB J/Secure.

For Check and Money Order, please make it payable and send to:


Toll Free: 1-877-313-7867
Phone: 510-445-0709
Fax: 510-445-1442

Please write down Order Number at the back of your Check/Money Order. This serves to ensure speedy and safe delivery.

Note:

  1. We only accept payment through PayPal, BankTransfer, Check and Money Order for purchase amount is USD 400 or more. If the purchase amount exceeds USD 1000, we don't accept payment through PayPal.
  2. Credit terms are not available.
  3. Should postal address be provided with incorrect or inadequate information resulting in non-delivery, customers will be charged the additional postal charges so incurred.

  4. Check or Money Order must be in US$. Canadian Check or Money Order so received will be returned for a new one in US$.

Tax
The total price of any order will only include the applicable sales taxes. All other taxes that may apply are the sole responsibility of and to be paid by the customer.

Security Guarantee
Shopping with us is safe and secure. None of our customers have ever reported fraudulent use of their credit cards as a result of shopping with us. You can be assured that the information you give us is confidential. We do not sell, rent or share information of our customers with other parties.

Refund
After we issue a refund authorization to the bank, credit will appear on the customer's statement within one to two billing cycles, depending on the time required for the card issuing bank to process such transaction. Credit will be issued for part cost, tax and delivery less any re-stocking fees (where applicable). Delivery and Service Charges will not be refunded in all cases. Refunds will be made with the same method of payment as the original order. Credit card refunds will only be made to the same card used for the original purchase.


 

Shipping

US packages go by UPS, USPS First Class Mail and USPS Priority Mail. Canadian shipments are going by USPS International Airmail.

All our products for United States destination are shipped by UPS Ground or USPS, depending on whichever service would take the shortest delivery time to your location.

Continental United States
Delivery Methods Delivery and Service Charges Minimum Charge Cost/Incremental Unit Maximum Weight Allowed Delivery Days
UPS or USPS First 1 Lb $ 8 $ 0.9 / 1 Lb 50 Lb About 5 business days
Remarks: The shipping and delivery costs for Alaska, Hawaii, Military Locations, AFO/APO address are charged based on the number of products purchased. For one product item, full rate of $10 will be imposed; and half rate will be charged for each additional item. Delivery takes about 5 business days.

Canada
Delivery Method Delivery and Service Charges Minimum Charge Cost/Incremental Unit Maximum Weight Allowed Delivery Days
USPS Canada First 24 Oz $ 8 $ 1 / 4 Oz 4 Lb About 10-14 business days
First 4 Lb $ 22 $ 1.5 / 1 Lb 64 Lb

Conversion Info: 1 Pound (Lb) = 16 Ounce (Oz) = 453.6 Gram (g)

Notice:

  1. Our delivery charges listed on the website only cover Continental United States and Canada. For other international orders, please follow links below:
    To Australia
    electronic-parts.com.au
    To France
    globale-batterie.com
    To Germany
    eu-akkus.de
    Australia France Germany
    To Ireland
    batteryonline.org.uk
    To Japan
    uni_power168 Yahoo Store
    To UK
    exceldigital.org.uk
    Ireland Japan UK

  2. If the shipment is returned to us due to insufficient or incomplete address provided by you, we will have to re-charge you the re-shipment postage. So, please make sure the address is complete, including business name and suite number if the postal address is a business complex, and proper suburb name. When the 2nd Delivery and Service Charges are required for a replacement or exchange item(s), prepaid satchel or stamps would not be accepted, nor would they be returned.


  3. The UPS will charge us US$10.00 for any refused packages with immediate effect. Therefore, please provide us with the correct postal address and name of the recipient. Otherwise, Customers would have to bear all the additional delivery and service charges, including that being imposed by the UPS.

Return Delivery Charges
We will arrange UPS to pick up the RMA merchandise from our customers. However, should postal address be provided with incorrect or inadequate information resulting in non-delivery, customers will be charged the additional Delivery and Service Charges so incurred. When the 2nd Delivery and Service Charges are required for a replacement or exchange item(s), prepaid satchel or stamps would not be accepted, nor would they be returned. It is the responsibility of the customer to pay for the return freight, and to take reasonable care to protect against damages in freight, if they want to return the product(s) for any reason. We reserve the right to charge a twenty-five percent (25%) restocking fee.

Cross Shipment
Cross shipment (exchange shipped prior to return of the original) must be secured by credit card. Such charge will remain on the customer's credit card until we received the returned merchandise. A refund for the charged amount will be credited within 30 days from the day on which we received the returned merchandise.

Contact Us
Email: order@notebook-laptop-batteries.com


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All offers and prices are subject to change without notice.
E-mail: info@oriental-battery-express.com
Find Low Prices on Hundreds of Notebook Batteries